Privacy Policy

1. Introduction

HOT4K respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We may collect:

• Contact information (email, WhatsApp, Telegram username if provided)
• Device information (MAC address or playlist data needed for activation)
• Payment details (processed securely through third‑party payment providers)
• Usage logs for service improvement and troubleshooting

We do not collect or store unnecessary personal data.

3. How We Use Your Information

We use your information to:

• Activate and manage your IPTV subscription
• Provide customer support
• Improve service performance
• Prevent fraud or unauthorized usage

4. Data Protection

We implement strict security measures to protect your data. Payment information is processed externally and never stored on HOT4K servers.

5. Sharing Your Information

We do not sell or share your personal data with third parties except:

• Payment providers (for transactions)
• Service infrastructure partners (for technical delivery)
• When required by law

6. Cookies & Tracking

Our website may use cookies for performance, analytics, and user experience optimization.

7. Your Rights

You may request:

• Access to your data
• Correction or deletion of your data
• Cessation of communication

8. Contact

For privacy-related requests, contact our support team via WhatsApp or Telegram.